Terms of Service

Welcome to Volt. These Terms of Service (these "Terms") govern your access to and use of the websites, platform, products, and services provided by Volt Labs Inc., a Delaware corporation ("Volt," "we," "us," or "our"), including our messaging platform, account portal, APIs, technical support, and websites such as textvolt.com (collectively, the "Services"). These Terms apply equally to any rebranded or white label version of the Services.

PLEASE REVIEW THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER (SECTION 16) THAT AFFECT YOUR LEGAL RIGHTS. BY ACCESSING OR USING ANY OF THE SERVICES, YOU ACCEPT THESE TERMS AND THEY BECOME A LEGALLY BINDING AGREEMENT BETWEEN YOU AND VOLT. IF YOU DO NOT AGREE WITH ANY PORTION OF THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

1. Acceptance of These Terms

1.1. Who "you" means.

"You," "your," and "Customer" refer to you personally, unless you are accessing or using the Services on behalf of an organization. In that case, you are accepting these Terms on behalf of that organization and you represent that you have the authority to bind it, and "you," "your," and "Customer" refer to that organization.

1.2. Signed agreements come first.

If you or your organization has a signed agreement with Volt, such as an Order Form and accompanying master terms, that agreement governs your use of the Services to the extent it conflicts with these Terms. Everything in these Terms that is not addressed by your signed agreement still applies.

1.3. Related policies.

Our Privacy Policy and Anti-Spam Policy are part of these Terms and are incorporated by reference. By using the Services you agree to them as well.

1.4. Age.

By accessing any of the Services, you represent that you have reached the age of majority where you live.

1.5. Changes to these Terms.

We may update these Terms from time to time. Updated Terms will be posted on this page with a new effective date, and revised Terms supersede prior versions. For material changes, we will provide notice through the Services or by email before the changes take effect. By continuing to use the Services after changes take effect, you accept the revised Terms.

2. The Services

When we refer to the Services, we mean Volt's messaging platform and related offerings, including our programs, features, websites, account portals, APIs, and technical support. Volt may provide Services through websites in addition to textvolt.com, and these Terms apply equally to any of them.

We may make additional features or products offered by third parties available through the Services ("Third-Party Products"). Third-Party Products may be subject to their own terms, and if you do not agree to those terms you should not use the applicable Third-Party Product. Volt disclaims all warranties with respect to Third-Party Products.

3. Your Account

Before you can use the Services, you must create an account and provide us with accurate, complete, and current information, including your full name, organization details, telephone number, and email address. You must keep this information up to date.

You are responsible for all use of the Services under your account, whether or not that use is authorized by you, and for all acts and omissions of anyone who accesses the Services through your account, including your employees and contractors. Keep your credentials confidential, take reasonable precautions to prevent unauthorized access, and notify us promptly at help@textvolt.com of any known or suspected unauthorized use of your account or other security breach. We will not be liable for any loss or damage arising from unauthorized use of your account.

Suspected fraudulent, abusive, or illegal activity related to your account may be grounds for suspension or termination of your account in Volt's discretion and may be referred to law enforcement.

4. Message Delivery and Service Availability

Volt transmits messages through third-party telecommunications carriers, aggregators, and mobile network operators. Volt only warrants that messages are processed correctly and transmitted by Volt to the applicable network. Volt does not control, and is not responsible for, final delivery of any message, which depends on downstream carriers and networks. Messages may be delayed, filtered, blocked, or discarded by carriers or other providers without notice, and carriers assign messages a limited delivery lifetime after which undelivered messages are discarded. Volt does not guarantee a specific delivery time and is not liable for any loss resulting from a message that is not delivered.

Services may not be available in all countries or regions, and features may vary by route and region. You are responsible for obtaining and maintaining all hardware, software, and communications services needed to access the Services, and for the related charges.

We may modify, suspend, or discontinue any part of the Services at any time. Where a change materially reduces the core functionality you are paying for, we will use reasonable efforts to provide advance notice.

5. Acceptable Use and Legal Compliance

5.1. Consent.

You represent and warrant that, for every message you send through the Services, the recipient has provided all consent required by applicable law and regulation, including prior express written consent where required for marketing or promotional messages. You will maintain records demonstrating that consent and will provide them to Volt promptly upon request.

5.2. Opt-outs and Do-Not-Call.

You will honor opt-out requests promptly and as required by applicable law, will include clear opt-out instructions in your messages where required, and will not message any individual who has requested Do-Not-Call status or otherwise revoked consent.

5.3. Your compliance responsibility.

You agree to comply with all applicable local, state, national, and international laws and regulations in your use of the Services, including the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, the CAN-SPAM Act, FCC and FTC rules, National Do-Not-Call registry rules, and state telemarketing and messaging laws, including state quiet-hour restrictions. You are solely responsible for the content of your messages and campaigns and for making your own informed decisions about their legality. Volt does not provide legal advice and does not undertake to interpret any law, rule, or regulation for you. You may wish to review resources published by the Federal Trade Commission (ftc.gov), the Federal Communications Commission (fcc.gov), and the National Do Not Call Registry (donotcall.gov).

5.4. Anti-Spam Policy.

You and anyone using the Services through your account must comply with Volt's Anti-Spam Policy, which is incorporated into these Terms.

5.5. Registration requirements.

Messaging through the Services may require registration with carriers or industry registries, such as 10DLC campaign registration. You agree to provide accurate and complete registration information, to keep it current, and to use registered traffic only for the use cases you registered.

5.6. Monitoring.

To confirm compliance with these Terms and with applicable law and carrier requirements, we may review the messages and campaigns you send through the Services.

6. Prohibited Uses

The Services are provided for professional business use only. You agree that you will not, and will not permit anyone using your account to:

• Send unsolicited messages of any kind (spam), or send messages to contacts obtained from purchased, rented, or third-party lists;
• Use the Services to contact emergency services, or send messages or calls to life-line services such as hospitals, fire, police, 911, or utility numbers;
• Harvest or collect information about others without their consent;
• Mislead recipients as to the identity of the sender, create a false identity, impersonate any person or entity, or provide contact details that do not belong to you;
• Transmit, link to, or publish any unlawful, harassing, defamatory, abusive, threatening, obscene, or otherwise objectionable material, or any content prohibited by our Anti-Spam Policy or applicable carrier rules;
• Transmit, link to, or publish material that infringes the intellectual property or other rights of any third party;
• Transmit material that contains viruses, malware, or any other harmful code;
• Interfere with or disrupt the Services or any networks connected to the Services, or violate the rules, policies, or procedures of those networks;
• Attempt to probe, scan, or test the vulnerability of any system or network, access data or accounts you are not authorized to access, or otherwise violate the security of the Services or any other website or system;
• Attempt to evade, or assist others in evading, carrier filtering, registration requirements, or opt-out mechanisms;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software provided in connection with the Services, or copy, modify, or create derivative works of the Services;
• Interfere with anyone else's use and enjoyment of the Services; or
• Engage in any other activity that Volt reasonably believes could subject it to civil or criminal liability or damage its relationships with carriers or vendors.

Violations of this Section 6 may result in immediate suspension or termination under Section 15, and violations of system or network security may result in civil or criminal liability. We may investigate suspected violations and may involve and cooperate with law enforcement.

7. Phone Numbers

7.1. Reclamation.

We reserve the right to reclaim any phone number from your account and return it to the relevant numbering plan if the number is unutilized or underutilized as defined by any applicable regulatory authority. We will provide at least fourteen (14) days notice before reclaiming an unutilized or underutilized number unless a carrier, regulatory agency, or governmental organization prevents us from doing so. We may reclaim numbers without notice if your account is suspended for non-payment or suspected fraud, or if your free trial account is unutilized for more than thirty (30) days.

7.2. Customer of record.

Volt is the customer of record for phone numbers provided as part of the Services and has certain rights with respect to porting. You may use numbers provided as part of the Services subject to these Terms. Unless otherwise required by law, we reserve the right to refuse to port any number in our discretion, and we may charge for costs we incur in connection with porting, consistent with applicable FCC regulations.

8. Fees and Payment

8.1. Fees.

You agree to pay Volt the non-refundable (except as expressly provided in these Terms) fees for the Services ("Fees") as set forth in your plan, order, or the pricing indicated through the Services, plus any chargeback fees and reversed payment amounts incurred by Volt in connection with your payments, in each case without offset or deduction. You will reimburse Volt for all documented, out-of-pocket carrier fees, aggregator fees, registration fees, surcharges, pass-through charges, assessments, and any fines or penalties imposed on Volt by a telecommunications provider, carrier, or governmental or regulatory authority, in each case to the extent resulting from your use of the Services or breach of these Terms. All payments must be made in U.S. dollars on or before the applicable due date. You acknowledge that timely payment is material to Volt's ability to maintain carrier relationships, telecommunications services, and volume-discounted pricing.

8.2. Usage-based charges.

You are responsible for paying for every message you attempt to send through the Services, regardless of whether the message is actually received by the intended recipient, including standard charges for test messages sent from your account or initiated using your API keys. SMS messages are billed per message segment: messages using GSM-7 encoding contain up to 160 characters per segment (153 characters per segment when a message spans multiple segments), and messages using UCS-2 encoding (for example, messages containing emoji or certain non-Latin characters) contain fewer characters per segment. Because Volt depends on carriers and aggregators for delivery, our usage pricing reflects the costs those providers charge us, and we may adjust usage pricing from time to time to account for changes in costs outside our control.

8.3. Payment methods and accelerated terms.

For accounts with monthly invoice totals exceeding Twenty-Five Thousand Dollars ($25,000 USD), Volt may, upon written notice to you and notwithstanding any contrary payment terms in an applicable order, require payment via ACH or wire transfer within forty-eight (48) hours of invoice delivery for invoices issued after such notice, unless otherwise approved in writing by Volt. Volt also reserves the right, upon written notice to you, to require ACH or wire transfer payments, and to apply the same forty-eight (48) hour payment window, for accounts with elevated messaging volume, increased carrier exposure, repeated failed payments, chargebacks, excessive payment delays, or other financial risk indicators. High-volume accounts paying by credit card may be subject to additional processing fees or pricing adjustments where permitted by applicable law and applicable card network rules.

8.4. Late payment, interest, and collections.

If you fail to make any payment when due, then without limiting Volt's other rights and remedies: (a) if any amount remains unpaid five (5) days after its due date, Volt may charge interest on the unpaid amount, accruing from the sixth (6th) day following the due date, at the rate of 1.5% per month, calculated daily and compounded monthly or, if lower, the highest rate permitted under applicable law; and (b) you will reimburse Volt for all costs reasonably incurred in collecting late payments or interest, including attorneys' fees, court costs, and collection agency fees.

8.5. Suspension for non-payment.

If your payment failure continues for ten (10) days or more, Volt may, upon written notice to you (email being sufficient), suspend your access to any portion or all of the Services until all outstanding amounts are paid in full. Suspension may include suspension of messaging traffic, phone numbers, registrations, campaigns, APIs, account access, telecommunications functionality, or related Services. Suspension does not relieve you of your payment obligations, and recurring Fees continue to accrue during any period of suspension. Volt may assess reasonable administrative, reinstatement, reactivation, or restoration fees in connection with restoring Services following a suspension for non-payment. You acknowledge and agree that Volt is not liable for any message delivery failures, registration interruptions, provisioning delays, carrier deactivations, telecommunications interruptions, or loss of messaging continuity resulting from a suspension for non-payment.

8.6. Invoice disputes.

If you dispute an invoice in good faith, you must notify Volt in writing, with reasonable detail, within thirty (30) days after the invoice date; invoices not disputed within that period are deemed accepted. You must pay all undisputed amounts when due. Volt will not suspend Services solely on account of amounts subject to a timely, good-faith dispute while the parties work in good faith to resolve it.

8.7. Billing errors.

If a billing error results in under-billing, Volt may correct the error and invoice you for the amounts actually owed. If you fail to pay corrected amounts when due, Volt may pursue the remedies in Sections 8.4 and 8.5.

8.8. Taxes.

Fees are exclusive of taxes and similar assessments. You are responsible for all sales, use, and excise taxes and any other similar taxes, duties, and charges imposed by any governmental or regulatory authority on amounts payable by you, other than taxes on Volt's income. To the extent you owe taxes or fees that Volt does not collect, you agree to pay them directly to the applicable authority when due, including any interest or penalties.

8.9. Payment processors.

Volt is not responsible for errors or failures of your chosen payment method or the actions of its provider, including a refusal to authorize a charge. Your payments may also be subject to the agreement between you and your payment method provider.

9. Your Data and Privacy

9.1. Privacy Policy.

Our Privacy Policy describes how we collect, use, and share information in connection with the Services, including the data you and your recipients provide. By using the Services, you acknowledge the practices described in the Privacy Policy.

9.2. License to Customer Data.

You retain your rights in the data, content, and messages you submit to the Services ("Customer Data"). You grant Volt a non-exclusive, transferable, sublicensable, royalty-free license to use Customer Data solely to: (a) provide, maintain, support, secure, and improve the Services; (b) comply with applicable laws, carrier requirements, governmental requests, and industry compliance obligations; (c) generate aggregated, anonymized, and de-identified analytics and insights that do not identify you or your recipients; and (d) communicate with you about transactional, operational, support, billing, compliance, and Service-related matters. Volt may retain and use de-identified and aggregated data for product development and improvement. Volt will not attempt to re-identify de-identified data, will not sell Customer Data, and will not use Customer Data to market Volt's services directly to your message recipients.

9.3. Retention, export, and deletion.

Volt retains messaging logs, consent records, compliance records, and related operational metadata in accordance with its internal retention policies and applicable legal requirements. We do not guarantee continued hosting or storage of Customer Data, and we may delete Customer Data in accordance with our operational, legal, security, and compliance requirements. You may request a one-time export of your Customer Data within thirty (30) days following termination of your account. Volt may delete archived Customer Data thirty (30) days after termination.

10. Intellectual Property

10.1. Volt IP.

Volt and its licensors own all right, title, and interest, including all intellectual property rights, in and to the Services, including the software, websites, and content provided by Volt (collectively, "Volt IP"). Volt grants you a limited, worldwide, non-exclusive, non-transferable license to use the Services solely for your internal business purposes in accordance with these Terms. Except for that limited license, nothing in these Terms grants you any right, title, or interest in the Volt IP, whether by implication, estoppel, or otherwise. All trademarks and trade names appearing in the Services are the property of their respective owners.

10.2. Feedback.

If you or your users provide Volt with suggestions, enhancement requests, recommendations, or other feedback relating to the Services, you grant Volt an irrevocable, worldwide, royalty-free, perpetual license to use that feedback without restriction or obligation to you.

10.3. DMCA.

Volt complies with the Digital Millennium Copyright Act (DMCA) and responds to compliant notices of alleged infringement. To file a notice regarding material on a site owned or controlled by Volt, email help@textvolt.com with: (a) sufficient detail to identify the copyrighted work claimed to be infringed; (b) sufficient detail to identify and locate the allegedly infringing material; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature. We may remove or disable access to the identified material and will make a good faith attempt to contact the person who submitted it so they may submit a counter-notification.

11. Content Submissions

Except for Customer Data and information required for your use of the Services, any information or materials you provide to Volt through our websites or email will not be considered confidential or proprietary, and you should not send us confidential or proprietary information that way. You represent that you have all rights necessary to provide any information or materials you submit to Volt and that your submission does not violate any third party's rights.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. VOLT SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. VOLT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE, OR SECURE, THAT MESSAGES WILL BE DELIVERED, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS. VOLT MAKES NO REPRESENTATIONS REGARDING UPTIME OR AVAILABILITY. YOU ACKNOWLEDGE THAT TEXT MESSAGES ARE TRANSMITTED UNENCRYPTED OVER CARRIER NETWORKS AND THAT SENSITIVE INFORMATION SHOULD BE COMMUNICATED BY A PROTECTED OR ENCRYPTED METHOD. VOLT IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF ANY THIRD PARTY, INCLUDING COMMUNICATIONS CARRIERS, AGGREGATORS, INTERNET SERVICE PROVIDERS, OR PAYMENT PROCESSORS. TO THE EXTENT THIS DISCLAIMER CONFLICTS WITH APPLICABLE LAW, THE SCOPE AND DURATION OF ANY APPLICABLE WARRANTY WILL BE THE MINIMUM PERMITTED UNDER THAT LAW.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOLT WILL NOT BE LIABLE UNDER OR IN CONNECTION WITH THESE TERMS, UNDER ANY LEGAL OR EQUITABLE THEORY, FOR ANY: (A) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES; (B) LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR DIMINUTION IN VALUE; (C) LOSS OF GOODWILL OR REPUTATION; (D) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY, OR RECOVERY OF ANY DATA, OR BREACH OF DATA OR SYSTEM SECURITY; OR (E) COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER VOLT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL VOLT'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNTS PAID BY YOU TO VOLT IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Volt and its affiliates, and each of their respective officers, directors, shareholders, employees, agents, contractors, and service providers, from and against any and all losses, claims, liabilities, damages, settlements, costs, and expenses (including reasonable attorneys' fees) arising from or relating to any actual or threatened claim, suit, action, proceeding, governmental investigation, or enforcement action based upon or arising out of: (a) your Customer Data or the content of your messages; (b) any failure to obtain or maintain legally sufficient consent from your message recipients, or any other violation of applicable law or regulation in connection with your use of the Services, including the TCPA; (c) your breach of these Terms, the Anti-Spam Policy, or applicable carrier or registry requirements; or (d) any use of the Services under your account. You may not settle any claim against Volt without Volt's written consent. Volt reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate as reasonably required in the defense of any claim.

15. Suspension and Termination

15.1. Termination by you.

You may stop using the Services and cancel your account at any time through your account settings or by emailing help@textvolt.com.

15.2. Suspension and termination by Volt.

In addition to the payment-related suspension rights in Section 8.5, Volt may suspend or terminate your access to any portion or all of the Services, with notice where practicable, if: (a) you breach these Terms, the Anti-Spam Policy, or applicable law; (b) Volt reasonably determines that your use of the Services poses a security, legal, or compliance risk to Volt, its carriers or vendors, or any other customer, or exposes Volt to fines, penalties, or carrier enforcement; (c) a Volt vendor or carrier has suspended or terminated access Volt requires to provide the Services to you; or (d) you become subject to bankruptcy, insolvency, or similar proceedings. Volt will have no liability for any losses or damages you may incur as a result of a suspension or termination under this Section or Section 8.5.

15.3. Effect of termination.

Upon any termination or cancellation: (a) Volt will cease providing the Services and you will immediately stop using them; (b) all Fees you owe become immediately due and payable, and you remain responsible for all obligations accrued before termination; (c) you are not entitled to any refund of subscription fees, prepaid amounts, or other Fees except as expressly provided in these Terms or your signed agreement with Volt; and (d) Volt may delete your archived data thirty (30) days after termination, subject to Section 9.3.

15.4. Survival.

Sections that by their nature should survive termination do survive, including payment obligations, warranty disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions.

16. Binding Arbitration and Class Action Waiver

Most concerns can be resolved quickly by contacting our support team at help@textvolt.com, and we encourage you to do that before bringing a formal legal claim.

16.1. Agreement to arbitrate.

You and Volt agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including their validity, applicability, or interpretation (each, a "Claim"), will be resolved by binding arbitration rather than in court, except that either party may assert an individual Claim in small claims court if it qualifies. This agreement to arbitrate continues to apply after you stop using the Services. The arbitrator has the authority to resolve disputes about the scope and enforceability of this arbitration agreement.

16.2. Procedure.

Arbitration will be conducted by the American Arbitration Association (AAA) under its then-applicable Commercial Arbitration Rules or, where appropriate, its Consumer Arbitration Rules, available at www.adr.org. The arbitration will be conducted in English before a single independent and neutral arbitrator. Any in-person hearing will take place in Tulsa, Oklahoma or, if the Consumer Arbitration Rules apply, at a location reasonably convenient to both parties as determined by the arbitrator. Payment of filing, administration, and arbitrator fees will be governed by the AAA's rules. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section 16.

16.3. Class action waiver.

YOU AND VOLT EACH AGREE THAT ALL CLAIMS WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND EACH EXPRESSLY WAIVES ANY RIGHT TO HAVE A CLAIM RESOLVED ON ANY SUCH BASIS. IF THIS CLASS ACTION WAIVER IS HELD UNENFORCEABLE IN A CASE WHERE CLASS OR REPRESENTATIVE CLAIMS HAVE BEEN ASSERTED, THE ARBITRATION REQUIREMENT IN THIS SECTION WILL BE NULL AND VOID FOR THAT CASE. IF A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION FOR ANY REASON, YOU AND VOLT EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT THE CLAIM WILL BE BROUGHT ONLY IN A COURT OF COMPETENT JURISDICTION IN TULSA, OKLAHOMA, AND EACH PARTY SUBMITS TO THE PERSONAL JURISDICTION AND VENUE OF THOSE COURTS.

16.4. Injunctive relief.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from any court of competent jurisdiction to protect its intellectual property rights.

16.5. Fees and costs.

In any action or proceeding to enforce rights under these Terms, Volt will be entitled to recover its costs and reasonable attorneys' fees if it substantially prevails.

16.6. Changes to this section.

If Volt makes a material change to this Section 16, the change will not apply to any Claim for which you provided written notice to Volt before the change took effect.

17. Governing Law

The enforceability and interpretation of Section 16 are governed by the Federal Arbitration Act. Otherwise, these Terms are governed by and construed in accordance with the substantive laws of the State of Oklahoma, without regard to conflict of law principles that would cause the laws of another jurisdiction to apply.

18. General Provisions

18.1. Entire agreement.

These Terms, together with the Privacy Policy, the Anti-Spam Policy, and any other terms expressly incorporated by reference, constitute the entire agreement between you and Volt regarding the Services and supersede all prior and contemporaneous proposals, statements, and agreements, whether oral or written, except for any signed agreement between you and Volt as described in Section 1.2. No terms stated in your communications to Volt apply to these Terms.

18.2. Severability.

If any provision of these Terms is found unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and these Terms otherwise remain in full force and effect.

18.3. No waiver.

A party's failure to exercise any right under these Terms is not a waiver of that right or any other right. Any waiver must be in writing.

18.4. Assignment.

You may not assign these Terms or any of your rights or obligations under them without Volt's prior written consent, and any attempted assignment in violation of this Section is void. Volt may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

18.5. Independent contractors.

You and Volt are independent contractors. These Terms do not create any agency, partnership, joint venture, franchise, or employment relationship, and neither party has authority to bind the other.

18.6. Force majeure.

Volt is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, epidemics, labor disturbances, failures or downtime of telecommunications lines or Internet facilities, power failures, governmental actions, or the inability to obtain necessary materials or services from usual sources on reasonable terms.

18.7. Notices.

Notices to Volt must be in writing and sent to help@textvolt.com or to Volt Labs Inc., 12 N Cheyenne Ave, Tulsa, OK 74103. Notices to you may be given by a general notice on the Services, by email to the address on record for your account, or by written communication to your address on record. Email notice is effective when receipt is electronically confirmed or, for notices from Volt, when sent to your address on record.

19. Contact Us

Questions regarding these Terms should be directed to Volt by emailing help@textvolt.com or by mail at Volt Labs Inc., 12 N Cheyenne Ave, Tulsa, OK 74103.